Responsible Gaming

At Sankra, our primary commitment is to create a secure and entertaining environment where players can enjoy our games responsibly. We believe that online gaming should be a source of fun, and maintaining control is key to ensuring it remains a positive experience. To support our players, we provide a comprehensive suite of responsible gaming tools designed to help you manage your activity effectively. These features empower you to set personal limits and play within your means.

Player Protection Tools

To ensure you always have control over your gaming, Sankra offers several self-management tools that can be accessed directly from your account settings. These can be adjusted at any time to suit your personal circumstances.

Financial Limits

Managing your budget is a fundamental aspect of responsible gaming. We provide three types of financial limits to help you stay on track:

• Deposit Limits: Control the maximum amount you can deposit into your account over a daily, weekly, or monthly period.
• Loss Limits: Set a cap on the total amount you can lose from your deposits during a chosen timeframe, helping to protect your original funds.
• Wager Caps: Limit the total amount you can stake on games over a specific period, regardless of whether you win or lose.

Time Management

Keeping track of time is just as important as managing your funds. The Sankra UK provides tools to help you monitor how long you play.

• Session Timers: Receive automated reality-check reminders during gameplay to help you stay aware of the time you have spent on the site.
• Cooling-Off: If you feel you need a short break, you can activate a cooling-off period for 24 hours, 7 days, or 30 days. During this time, you will be unable to deposit or play.

Self-Exclusion

For those who need a more significant break from gaming, the self-exclusion option allows you to block access to your account for a minimum period of six months. This is a formal commitment to stop gambling and can be initiated by contacting our customer support team.

Preventing Underage Access

Sankra enforces a strict policy against underage gambling. All players must be at least 18 years of age to register and play. We verify the age and identity of our customers through a mandatory Know Your Customer (KYC) process before the first withdrawal is authorised. Any accounts found to be used by minors will be closed immediately.

Seeking Further Support

If you are concerned about your gambling habits or those of someone you know, confidential help is available from several independent organisations in the United Kingdom. These charities provide free support and advice. We are transparent about our operations, and you can learn more on the Sankra about us page. For external help, we recommend contacting respected organisations such as GamCare, BeGambleAware, or Gamblers Anonymous.